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Terms & Conditions

1. General
1.1 These terms and conditions apply to all offers from EKKSOL. The conditions are accessible to everyone and included on the EKKSOL website. Upon request, we will send you a written copy.
1.2 By placing an order you indicate that you agree with the delivery and payment conditions. EKKSOL reserves the right to change its delivery and / or payment conditions after the expiry of the term.
1.3 EKKSOL guarantees that the delivered product meets the specifications stated in the offer.

2. Delivery
2.1 Delivery takes place while supplies last.
2.2 The delivery time is in most cases 1-2 business days. EKKSOL will agree a delivery period of a maximum of 30 days. If the agreed delivery period is exceeded for whatever reason, the buyer has the right to terminate the agreement and any payments made are refunded to the buyer within 14 days.
2.3 All periods mentioned on the website are indicative. No rights can therefore be derived from the aforementioned periods.

3. Prices
3.1 Prices are not increased within the duration of the offer, unless legal measures make this necessary or if the manufacturer implements a price increase.
3.2 All prices on the site are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.
3.3 All prices on the site are in EURO and include 21% VAT unless otherwise indicated.

4. Right to cancel
4.1 You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire,or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right to cancel, you must inform us EKKSOL v.o.f., Polberg 78, 7772 EX Hardenberg, info@ekksol.nl, telefoon 0523-250580, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.
4.2 Effects of cancellation If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs rising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction,unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods

5. Data Management
5.1 If you place an order with EKKSOL, your details will be included in the EKKSOL customer base. EKKSOL adheres to the Data Protection Act and will not provide your information to third parties. See our Privacy Policy.
5.2 EKKSOL respects the privacy of users of the website and ensures confidentiality of your personal information.
5.3 In some cases, EKKSOL uses a mailing list. Each mailing contains instructions to remove yourself from this list.

6. Guarantee
6.1 EKKSOL guarantees that the products it supplies meet the requirements of usability, reliability and service life as they are reasonably intended by the parties to the purchase agreement, thereby guaranteeing the manufacturer's warranty for the product delivered to you.
6.2 The EKKSOL guarantee period corresponds to the factory guarantee period. This warranty does not apply if the defect is due to 1. failure to care, or 2. intentional damage, or 3. inattention.
6.3 Warranty claim expires if service / repair services other than those designated by the manufacturer have performed repair or other work on the product.

7. Quotations
7.1 Quotations are without obligation, unless stated otherwise in the quotation.
7.2 Upon acceptance of a non-binding offer by the buyer, EKKSOL reserves the right to withdraw or deviate from the offer within the period of 3 working days after receipt of that acceptance..
7.3 Verbal commitments only bind EKKSOL after they have been confirmed explicitly and in writing.

8. Agreement
8.1 An agreement between EKKSOL and a customer is established after an order assignment has been assessed by EKKSOL for feasibility.
8.2 EKKSOL reserves the right, without stating reasons, not to accept orders or assignments or to accept them solely on the condition that the shipment takes place on delivery or prepayment.

9. Images and specifications
9.1 All images; photos, drawings etc.; including information regarding weights, dimensions, colors, images of labels, etc. on the websites of EKKSOL are only approximate, are indicative and cannot give rise to compensation or termination of the agreement.

10. Force majeure
10.1 EKKSOL is not liable if and insofar as its commitments cannot be met due to force majeure.
10.2 Force majeure means any strange cause, as well as any circumstance, which should not reasonably be at its risk. Delays in or non-performance by our suppliers, feeding difficulties, strikes, government measures, delays in supply, negligence of suppliers and / or manufacturers of EKKSOL. as well as assistants, illness of staff, defects in aids or means of transport are expressly considered as force majeure.
10.3 In the event of force majeure, EKKSOL reserves the right to suspend its obligations and is also entitled to dissolve the agreement in whole or in part, or to demand that the content of the agreement be amended so that implementation remains possible. Under no circumstances is EKKSOL obliged to pay any fine or compensation.

11. Liability
11.1 EKKSOL is not liable for damage to vehicles or other objects caused by incorrect use of the products. Read the instructions on the package and / or consult our website before use.

12. Applicable law
12.1 Dutch law applies to all agreements.
12.2 Disputes arising from an agreement between EKKSOL and the buyer, which cannot be resolved by mutual agreement, will be settled by the competent court within the Zwolle district, unless EKKSOL prefers the difference to the competent court of the buyer's place of residence subject to the exception of those disputes that fall within the competence of the sub-district court.

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